Pre-contract Information Form

• Company: Muhammed Söker
• Address: Orhangazi Mah. Kurşunlu Sk. No: 20 İç Kapı No: 1, Pendik / İstanbul
• Phone: 0538 469 25 09
• E-mail: [email protected]
• Tax office / no: Tuzla / 33193084854

• Product type, silver fineness (e.g. 925), approximate weight, stone colour and count, plating, size and any engraving are shown in the order summary.
• Pieces configured in the design studio or ordered from a photo are made to the buyer's personal specifications.
• AI images are illustrative; the piece is made to the confirmed specifications. Small handmade tolerances in weight and size may occur.

• All prices are in Turkish lira and include VAT. Shipping and the order total are shown on the payment page.
• The price valid when the order is confirmed applies and does not change afterwards.
• Payment is taken by credit or debit card through iyzico's secure 3D Secure payment page, or by bank transfer. Card details never reach the seller's servers.

• Insured shipping to the address given; tracking number by e-mail and in your account.
• In-stock items usually ship in 1–3 business days, made-to-order pieces in 7–21 business days; never more than 30 days.

For store items you may withdraw within 14 days of delivery without giving a reason.

Pieces made to your personal specifications (studio designs, photo orders, engraved items) are excluded under Art. 15/1-ç of the Distance Contracts Regulation; your rights for defective goods and warranty remain.

Write to [email protected]. Disputes go to the Consumer Arbitration Committees or Consumer Courts as provided by law.